Terms & Conditions

1. Agreement to Terms

By accessing and using the Visvamitra Rishi Private Limited website and purchasing our products, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

2. Products and Services

2.1 Product Information

• We strive to provide accurate product descriptions and images
• Actual product packaging and materials may vary from images shown
• We do not warrant that product descriptions are accurate, complete, or error-free
• All products are subject to availability

2.2 Pricing

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to modify or discontinue products without notice
• Special offers and discounts are subject to specific terms and conditions

3. Account Registration

When creating an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account password and for any activities or actions under your account.

4. Orders and Payment

4.1 Order Acceptance

• Receipt of an order confirmation does not constitute acceptance of your order
• We reserve the right to refuse or cancel any order at any time
• Orders are subject to product availability

4.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets
• Cash on Delivery (COD) - subject to availability

4.3 Payment Processing

• All payments are processed through Razorpay, a secure payment gateway
• We do not store complete credit/debit card information
• Payment must be received before order processing begins

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about delivery times, shipping charges, and related terms.

6. Returns and Refunds

Please refer to our Cancellation & Refund Policy for complete information about returns, exchanges, and refunds.

7. Product Usage and Disclaimer

7.1 Intended Use

• Our products are traditional Ayurvedic supplements
• Products should be used as per instructions provided
• Consult a healthcare professional before use, especially if pregnant, nursing, or under medication
• Keep products out of reach of children

7.2 Health Disclaimer

Important: Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding dietary supplements have not been evaluated by regulatory authorities. Consult your physician before using any dietary supplement.

8. Intellectual Property Rights

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Visvamitra Rishi Private Limited and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with or disrupt the website or servers
• Transmit any viruses, malware, or harmful code
• Collect or harvest any information about other users
• Use automated systems to access the website

10. Limitation of Liability

To the maximum extent permitted by law, Visvamitra Rishi Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or services.

11. Indemnification

You agree to indemnify and hold harmless Visvamitra Rishi Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

13. Termination

We reserve the right to terminate or suspend your account and access to the website immediately, without prior notice, for any reason, including breach of these Terms and Conditions.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State], India.

15. Changes to Terms

We reserve the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes. Your continued use of the website after such modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and other policies, constitute the entire agreement between you and Visvamitra Rishi Private Limited regarding the use of our website and services.

18. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Company Name: Visvamitra Rishi Pvt Ltd
• Email: [email protected]
• Phone: +91 797 839 9228
• Address: Plot No - 68/1529, 1st Floor, Apsana Garden, Nuagaon, Bhubaneswar, 751002 Odisha
• GST: 21AALCV2600B1Z2
• Business Hours: Monday to Saturday, 10:00 AM - 6:00 PM IST

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.